Leading Through Adversity
During times of crisis it is the leaders responsibility to ensure their teams are led by example.
For those businesses fortunate enough to survive the pandemic, some more luck, several are facing the repercussions now.
First Covid, then the great resignation and the looming 2023 recession means business leaders are struggling where to turn next as thriving through the uncertain times isn't easy.
We've been in recessions before, historically around every 9-10 years so nothing new. Pandemics are new and we haven't fully recovered from that and also Brexit so businesses are feeling it and looking for a break. As we aren't yet certain of the effect of the 2023 posing recession workplace reductions have already been happening since Q4 of last year which creates an uncertainty amongst staff around job security. This in itself can unbalance company culture, everyone waiting to see if its them next.
It's times of crisis the team look to their leader for the route out of it all. This is where the leader has to be accountable, set the tone and establish trust and respect.
Here are some pointers to help lead through adversity
Transparency and effective communication
Keeping everyone in the loop builds trust and shows you care about their well being. More communication is better than less, particularly in uncertain times. Being transparent is perceived as scary and the reason lots of leaders back off from it, and share too much information which has the opposite effect. There has to be a fine balance and those at the top have to determine which is the best information to be shared and whats not.
Transparency elminiates misunderstanding and rumours, whilst you dont want to involve employees in all decisions, it's important they feel they avea voice and allowed to share their opinions and concerns. Consider what they have feedback in the decision making process is the good option, feeding back the discussions that have taken into consideration their views.
Prioritising well being
Work related stress has increased dramatically in recent times. As a leader it is important to consider and make an effort to reduce stress amongst employees.
This can include flexible hours, encouraging breaks throughout the day and implementing policies to promote employee autonomy and self care.
It's also important to create an open dialogue that employees feel comfortable speaking up and expressing feelings and concerns. These sort of businesses have a better employee retention and a great culture.
Encourage team members to take time off thats due to help with healthy mindset and prevent burnout.
Company Core Values
Planning ahead is key in times of crisis but as said, not easy for the unknown. You can review costs, you may plan to cut people, salaries, spending, but whatever it is it must be a decision that makes sense for the company.
Going back to your core values is a good place to start. After all this is what defines your company and (should) guide all the decision making. They should be used to steer you in the right direction.
Starting at hiring stage, everyone in the business should be aligned to its core values and understand what they mean to uphold them in the day to day work and relationships.
Creating resilience in a team it is something that must be grown through careful planning, transparency and trust.
It is a huge responsibility leading a team through adversity but by inspiring your team and following these principles you will come out strong.
