Thinking of Hiring - Wait!
Thinking of hiring? Now let’s be completely honest.
Businesses sometimes don’t hire because they’re clear on what they need.
They hire because:
They’re busy.
Things are taking longer.
Costs are creeping.
People are getting frustrated.
Even – they think this it will answer all their problems.
So the decision becomes:
“we need someone.”
But do you actually know what you need?
Or are you guessing aka ‘winging it’?
Most are.
They think they know what’s missing.
Create a role around it.
Hire that ‘position’
And nothing really changes.
Now you’ve just added cost….while money’s still leaking and your profits are flowing out like a colander .
No one’s actually looked at what’s already there
What people are doing.
What they’re not doing.
Who’s covering what they shouldn’t be.
Who’s got a title but not the capability.
Work being picked up twice.
Or not at all, the old ‘hot potato’.
And then very often..
Everything’s still sat at the top.
Decisions.
Control.
Responsibility.
Not being passed down.
Changes blocked.
Processes not improving.
It’s not a people issue…it’s a control issue,
That’s where things slow down.
That’s where money starts leaking….every single day......every week…….pulling away from your profit.
And this is just one place it goes
This is just one example.
Money leaks out of a business in all sorts of ways not just here.
If you’re only seeing just one issue, you’re missing the rest……everything has an impact.
Then there’s the "let’s go back to how we used to do it”
Things aren’t working…we used to make money so you go backwards.
“back to basics” “how we used to do it”
But the business isn’t the same anymore
It’s grown.
Has more people.
Bigger overheads.
Different economy.
More moving parts.
What worked before doesn’t hold it together now.
So you end up here, creating:
Confusion.
Blurred roles.
Everything pulled back to the top again.
Feels like control.
It’s not.
It’s pressure building…..and profit being squeezed without you really seeing where.
THEN the other mistake
Not hiring at all…..’managing - aka squeezing more out of good people or doing it yourself’
Thinking you’re saving money.
You’re not.
You’re slowing everything down.
Becoming the bottleneck.
And again…..money’s going.
Just hidden in delays, decisions, and things not moving…..stagnant.
A business that plateaus is in danger of being overtaken by it's competitors.
Same problem both ways
You don’t actually know what’s going on.
Not properly.
Not across the business.
What I do
I go in and pull it apart properly.
What you think the issue is.
What’s actually going on.
Where money’s being lost……..across the business, not just in one place.
Then it’s clear for you to see.
If you want me to continue………Then it gets fixed.
That’s where the profit shows up…not from doing more,but from stopping what’s already costing you.
Bottom line
Before you hire
Are you fixing something, or just winging it?
Because right now,
money’s already going.
The question is…..
are you seeing it,
or just absorbing it?
When a Business Grows Faster Than Its Structure
One of the most common things I come across when I'm working with growing businesses is not a lack of hard work, capability or ambition. Actually the opposite.
Nearly all founder-led businesses start with energy, commitment and a strong determination to succeed. Everyone mucks in, roles overlap and decisions are made quickly. That flexibility is exactly what allows a company to grow in the early years.
But as the business grows, something begins to happen.
The structure that worked when there were ten people struggles when there are twenty, thirty or fifty.
Decisions that used to take seconds now take longer.Departments begin to operate slightly independently of each other....aka SiloCommunication becomes much more difficult.And gradually, lots of things begin to find it's way back to the business owner.
I hear founders say things like:
“Everything still seems to land on me.”
Or:
“I feel like I’m constantly firefighting.”
It’s not because people in the business aren’t capable. In reality, most teams are working incredibly hard. The issue is usually that the business has simply outgrown the informal ways it originally operated.
Processes that were once verbal are still verbal.Responsibilities that evolved naturally have never been clearly defined.Communication happens through quick messages rather than structured systems.
None of this is unusual. It’s very common in successful small and medium-sized businesses.
The challenge comes when growth continues but the structure doesn’t evolve with it.
At that stage, a few things start to appear:
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the owner is involved in too many operational decisions
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departments begin working in silos
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roles and responsibilities become blurred
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processes are informal or inconsistent
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staff want direction but also want autonomy
What makes this stage particularly difficult is that the business is often performing well commercially, but it's becoming harder and harder to run.
The founder feels pressure from every direction.
The team could feel confused about where decisions sit.
And the business can start to feel heavier than before.
The solution isn’t about adding more rules or making the business overly corporate. It’s about bringing clarity to how the business operates so that it can continue to grow without everything depending on one person.
That usually involves looking at things like:
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how leadership responsibilities are structured
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how departments communicate with each other
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where decision-making authority sits
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what systems support the day-to-day running of the business
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how managers are supported to lead their teams
When those things begin to click, something happens.
The business often becomes easier to run.
Leaders start to take real ownership of their areas. They're 'on' the business, rather than being 'in' it.
Communication improves. People become happier, feel valued, and more efficient.
And the founder starts to feel the pressure lift slightly because the whole of the business is no longer dependent on them for every decision.
Growth doesn’t always create problems. But it very often reveals where a business has outgrown the way it originally worked.
Recognising that and responding to it thoughtfully can make a huge difference to how sustainable the next stage of growth becomes.
If you recognise some of these challenges in your own business, you’re certainly not alone. Growing businesses reach this stage at some point.
Sometimes an external perspective can help bring clarity to how leadership teams, departments and systems work together as the business evolves.
I’m always happy to have a conversation with business owners who are trying to go through this stage of growth.
TJ@Businessglu.co.uk
When is the right time to bring in outside perspective?
Not Every Business Needs an Improvement Specialist .... But Many Reach a Moment When Perspective Matters
There is a common assumption that businesses reach out for external support only when something's gone wrong.
In my experience, that’s rarely the case.
Usually, I’m invited into businesses that are doing well, sometimes extremely well, but whose leaders have started to feel a quiet truth:
'What got us here might not be enough to get us where we want to go next'.
This isn't failure. It's evolution.......moving forward
And it's also recognising a sign of strong leadership.
Sound odd?
It's because the most capable leaders understand that success brings its own challenges. Growth throws in complexity. Teams grow. Decision-making stretches across more layers. Informal ways of working (the ways we've always done it), that once felt like they work, begin to show strain.
At first, the signs are subtle.
Decisions take slightly longer than they used to. Accountability becomes less obvious. Leaders find themselves pulled back into operational detail. Opportunities are visible, but harder to fully capture.
Nothing's broken.
But it doesn't feel as smooth as it did.
The Hidden Cost of Staying the Same - The way you've always done it
Businesses try to push through this stage with a bigger push and more effort.
Leaders work longer hours. Teams compensate with commitment. Short-term fixes are added where it's needed.
And for a while, it works.
But over time, the cost of keeping on top of the status quo quietly rises.
Not always dramatically, but slower momentum, missed potential, leadership shattered / burned out, and a growing feeling that the business is harder to run than it should be.
This is usually the time when external perspective becomes invaluable.
Not because leaders lack capability.
But because proximity makes it difficult to see what has gradually become normal.
The Gap Not Many Leaders Talk About
One pattern becomes apparent and also consistently across growing organisations:
The way the business operates doesn't matches the level it's trying to reach anymore.
Ambition has moved forward. The operating model hasn't caught up.
That gap then reveals itself through:
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Slower or more cautious decision-making
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Blurred roles and ownership
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Leadership teams carrying too much responsibility
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Increasing organisational complexity
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Energy spent managing friction rather than driving progress
It is important to stress here .....................these are not signs of poor leadership.
They're the by-product of success.
But left unaddressed, they can quietly limit what the business is capable of achieving next.
The Role of Thoughtful Improvement
There's sometimes a misconception that bringing in support means handing over control or preparing for disruption.
I've always seen the role differently.
It is not about taking over. It is about stepping alongside.
To bring objectivity. To ask the questions internal teams don't very often have the space to explore. To identify what is really creating drag on performance. And to help leaders design an environment that supports the future they're building toward.
This work isn't about dramatic transformation.
It's about deliberate, intelligent refinement.
Clarifying structure. Simplifying how work flows. Strengthening accountability. Reducing unnecessary complexity.
Not for the sake of change, but momentum.
Because when a business is designed well, performance stops feeling like something that's constantly forced.
It becomes the natural outcome of how the organisation operates.
Support Should Build Confidence .... Not Dependency
One belief has guided my approach throughout my career:
The right support should never create reliance.
It should create capability.
A stronger leadership team.Clearer ways of working. Greater organisational confidence.
The goal is not for a business to need ongoing intervention.
It's for it to become more resilient, more self-sufficient, and easier to lead.
What happens then, something shifts for leaders.
They spend less time inside the 'engine'of the business……and more time looking at its direction.....forward.
Less firefighting. More foresight.
Less weight. More strategic space.
Recognising the Moment
So when is the right time to seek outside perspective?
Usually earlier than most businesses do.
It's when leaders start asking themselves questions like:
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Why does running the business feel heavier/harder than it used to?
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Are we structured for the next stage of growth?
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Where is friction quietly slowing us down?
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What would break if we stepped away for a month?
These questions aren't warning signs.
They're leadership signals.
Signals that the business is ready to mature into its next version.
Leaving A Final Thought
Great businesses are not defined solely by their ambition.
They are defined by their willingness to adapt, before pressure forces them to.
Because staying the same is often the greatest risk of all.
And when the right improvements are made, something powerful happens:
Leadership becomes lighter. Teams become clearer. Execution becomes faster.
The business stops feeling like a constant push…
…and starts supporting the success it was built to achieve.
TJ@Businessglu.co.uk
Business Owners - Letting go with confidence
From someone who genuinely gets how your brain works
I spend a lot of time with business owners, and there’s a particular stage many of you reach without even noticing.You don’t make any announcements.In your head you don’t plan for it.You don’t even consciously think about it.
But you do start saying things that catch my ear.
Not dramatic things like, “I’m stepping back!” or “I need a life!”(You’d never say that, half of you wouldn’t know what to do with a life if it tapped you on the shoulder.)
No, your clues are more subtle:
“We need to get things more sorted.”“I should really pass down how we do that.”“The team’s doing a cracking job lately.”“I don’t see myself doing all this forever.”or my personal favourite…“I might leave slightly earlier tomorrow.”(You won’t. But the thoughts there.)
And when I hear these comments (even the throwaway ones) I know exactly what’s going on, and before you do.
You’re progressing to the part of business ownership nobody prepares you for.
Not the burnout stage.
Not the exit stage.Not the “sit on a beach thinking about nothing” stage.
(You’d last about 2 hours on the beach before you get bored and start reorganising the sun loungers.)
The stage I’m talking about is quieter than all of that.
It’s the stage where you start noticing that things are going well…and that maybe (possibly) the business doesn’t rely on you in quite the same way it once did.
Not less important.Just… different.
And here’s the bit nobody warns you about:
When the business has been your whole life, the idea of it running smoothly without you feels… odd.
Not wrong.Not threatening.Just something you aren't familiar with.
Sort of like going back to your old workplace after a few years and seeing they’ve reorganised the cupboards.You’re happy for them.....but your hands still reach instinctively for where the stapler used to live.
For years, you’ve been the fixer, the decider, the plate-spinner, the memory bank, and occasionally the entire IT department.It’s second nature.You don't even know you’re doing it.
So when your team step up, or things go smoothly, or the fires you usually fight, are fewer and further between, you don’t think:
“Oh good, look at that progress!”
You think:
“…Why is it quiet?”“What did we forget?”“Is this a trap?”
It’s not a trap.It’s evolution.
And this is exactly why I created Business Glu
Not because business owners are falling apart.You’re really not.Half of you are running on caffeine, instinct, and a feeling of duty so ingrained it could power a small village.
Business Glu wasn’t born because owners are desperate to escape.It was born because owners reach an organic point where the business can run more independently…but nobody has shown them how to feel okay about that.
It’s the emotional bit nobody talks about.
The bit where you quietly notice the business is maturing, and you need to move with it, but you’re not sure what that move looks like.
You don’t want to retire......you're not old!You don’t want to disappear.....it's your baby.You don’t want to become “the person who pops in once a week with biscuits and talk about nothingnesses.”
You just want to understand what your role is when you’re no longer needed to be absolutely everything all at once.
And you want to do it without the business wobbling…and without you wobbling either.
What I want you to know, from me .... a real human who has seen this more times than I can count:
It’s okay that this feels strange.It’s okay that you’re not sure.It’s okay that the thought of loosening your grip feels huger than it should.
You’re not losing control.You’re not losing relevance.You’re not losing who you are.
You’re entering a new stage where your involvement changes shape, not your importance.
And with the right structure, clarity and support, this move becomes something steady and confidence-building, not frightening.
The truth is:
Your business is ready.
And so are you (even if you haven’t quite admitted it yet).
You don’t have to jump.You don’t have to make any big announcements.You don’t have to suddenly become someone who “takes time off” without checking their phone (I’m realistic).
You just need a safe, guided and supported way to slide into this next chapter, a chapter where you’re still at the heart of the business, just not carrying the entire thing on your shoulders, or being the one with all the answers and decisions made.
If that sounds like you… it probably is.You just didn’t realise it until now.
Let's have a chat if any of this made the hairs on the back of your neck stand up.
TJ@Businessglu.co.uk
If You’re Ready for Change, You’re Ready to Improve......Let's go
I'm a business improvement specialist and work with some amazing people.......and here is an honest overview of who I work with and what I am about.
Every client is important to me and have reached out for many different reasons.
I've had clients that have wanted me to work with them purely for recovery - usually the ones that aren't prepared to change. I have lovely clients that have completely lost their way and embrace all the support available. I have amazing clients that have a good foundation for a business and 'stuck' with what to do next, they've taken the business as far as they feel they can and need help stepping into the next phase. .........and then I have clients who realise they are going round in circles and welcome having that 'impartial' person and another set of eyes embracing everything I can offer.
So having someone in my position, that has my experience, skills and most importantly; impartiality, for just those few examples there demonstrates that what I do is value for a business.
I meet with some and I know straight away that they are just trying to glean information, thinking they can implement what I've spoken about in maybe an hours chat and believe they can do it themselves without my 'expense' - that's ok........ Give me a call when you've tried this, spent your time, energy and resources away from your business and realise you still doing what you've always done (getting what you've always got).
I have people thinking they can't 'afford' another person in the business. What you get with me is an investment, not an expense. I bring my different view, my backpack of skills, experience and knowledge, opportunities being out in the field with an array of industries, time, and a return on your investment in many different ways.
For those that are desperate for me to work with you but not prepared to change, we have an uphill battle and I'd prefer to not waste my time and your money. When you're ready and realise change and improvements are needed I'm here.
For those that fully embrace what I'm doing with you and your business, I am completely with you, your business couldn't be in safer hands.
I love working with businesses that wholeheartedly absorb the opportunities ahead, let your team be involved and understand, enabling them to have a voice and contribute to the improvements. My work is carried out with the absolute best of my intentions, I understand how important it is to get the results, working with the people and getting your business where you want it to be. Your results are my results
I work the hours the business needs, I am always 'on call' and as one client said 'it's like having a business partner'.
As an improvement specialist I deep dive into businesses, pulling out their strengths, improving their weaknesses, get the team excited for its future. See opportunities whilst recognising gaps that need to be glued (and do the gluing with you), introduce skills, people, new ways, tech, processes and procedures, guiding their business move to the next level. I help you and your team connect the dots between people, processes and procedures......that work for you.
I'm not your template kind of person, everything is built around your business, your people and your goals.
How can this be seen as an expense, a threat? You don't lose control, you get freedom from the firefighting, I reposition you as 'on' your business and if you haven't done all of these things, haven't already achieved in business what you want to achieve and where you want to be, when do you take yourself out of the business to get there? Are you going to read the books, take the courses, magic up the resources..........I'm here when you're ready.
Spring Statement 2025 - What you need to know and your business can't afford to ignore
Spring Statement 2025: The Wake-Up Call Your Business Can’t Afford to Ignore
Chancellor Rachel Reeves yesterday set out economic forecasts, spending cuts, and policy shifts—what does it mean for your business and what do we feel about it?
Chancellor Rachel Reeves has just announced the Spring Statement 2025, and as always, there’s a lot to digest. But the real question isn’t about the specific policies or numbers—it’s how these changes are going to impact your business.
If you’ve been following the headlines, you’ve probably already seen the reports: slower growth, reduced government spending, and tough decisions on tax breaks and benefits. It’s a lot to take in. But more importantly, it’s a lot to plan for.
For many businesses right now, it feels a bit like we’re reliving the uncertainty we faced during the COVID-19 pandemic—but without the financial back-up and security that came from government support at the time. The current world feels unnerving. Decisions being made in Westminster are leaving a lot of us wondering what’s next. And that uncertainty can be overwhelming.
But here’s my view (for what it's worth). While these times are tough, I remain optimistic. There is always a positive to every negative, and I see this as a chance for businesses to sharpen their focus, refocus on their goals, and make smarter, more strategic decisions.
The Uncertainty We’re All Feeling Right Now
It’s impossible to ignore the mood across the country right now. Business owners are confused and cautious, unsure of how these economic shifts will affect their operations. We’re all wondering how much further inflation will rise, whether the next budget change will throw off our planning, and how much longer this period of uncertainty will last.
I hear from businesses every day about how tough it is right now. It’s not just the numbers—it’s the decisions that are being made in government. The cuts, the shifting priorities, the lack of clear direction. It’s enough to make anyone feel anxious about the future.
Many of us are drawing comparisons to the early days of the COVID pandemic: everything felt unpredictable, and we were all left wondering where to turn next. But, unlike during the pandemic, there’s no major financial cushion coming our way.
I feel, what businesses need more than ever is support. Not just from the government, but from people who understand the challenges at a deeper level. They need experience, insight, and most of all, time. In uncertain times like this, your business can’t afford to go it alone.
What You Need to Know:
1. The Economy is Slowing (for Now)
The forecast for 2025 shows slower growth than expected, with the economy growing at just 1%. For many businesses, this could mean tighter margins, more competition, and the need for even greater efficiency. But after 2025, things are expected to improve slightly.
Why this matters: The slow growth means that the competition will be tougher, and businesses will have to be strategic to stand out. This is not the time to be passive—this is the time to review your strategies, improve your processes, and ensure you are positioned for success when growth starts to pick up.
2. Inflation and Rising Costs
With inflation still high, the cost of doing business won’t ease up anytime soon. The OBR forecasts inflation will average 3.2% this year and gradually decrease to 2% in 2027. But these next few years will still be a struggle for many businesses, especially those with thin margins.
Why this matters: Rising costs will continue to put pressure on your bottom line. As inflation impacts wages, materials, and rent, businesses will need to become more agile. You might need to revisit your pricing strategy, renegotiate contracts, or find efficiencies to ensure you stay competitive.
3. Government Spending Cuts
The government is shifting its focus to reducing debt, and this means fewer support schemes and potential tax changes. If your business has been relying on these forms of support, now is the time to prepare.
Why this matters: Fewer grants and tax breaks mean you will have to be more self-reliant. You’ll need to adjust your forecasts, be proactive about your finances, and find new ways to stay resilient in a more challenging economic environment.
4. Employee Benefits and Worker Support
Changes to Universal Credit and disability benefits could affect your employees' financial situations, leading to increased stress for many workers. For businesses, this means that employee well-being will be more important than ever.
Why this matters: A stressed workforce is a less productive workforce. Now is the time to invest in your people—not just in terms of pay, but with wellness programs, flexibility, and support that goes beyond the payment.
5. Consumer Spending Habits
Though disposable income is projected to increase, consumer confidence remains uncertain. People will be cautious with their spending, especially if inflation continues to eat into their disposable income.
Why this matters: This could mean consumers are more selective about where they spend their money. You’ll need to make sure your products and services meet their changing needs and reflect the value they’re looking for in uncertain times.
So, What’s Next?
The good news is that there are ways to weather this storm. But you don’t need to go it alone. If you’re finding yourself unsure of how to adapt, or just need a fresh perspective to see your way through, now is the time to reach out for support.
We’ve all been through a lot in recent years, and this is another one of those pivotal moments for businesses. You can’t afford to stand still and wait for things to get better—you need to make moves, make plans, and move fast. The businesses that will thrive in the coming years are the ones who take action today.
I can help you navigate these changes and make sure you’re making the right decisions at the right time. Whether you need help with cash flow, strategic planning, or employee retention, I’m here to provide the support and expertise your business needs.
You don’t have to face these challenges alone. Together, we’ll make sure your business not only survives but thrives in the face of uncertainty.
TJ@Businessglu.co.uk
Don’t Leave Your Legacy to Chance: Essential Estate Planning Tips for Blended Families and Business Owners
Ensure the Future of Your Assets and Business: Essential Estate Planning for Family Businesses and Blended Families
As an estate planner and will writer, I want to emphasise how critical it is to address the complexities of estate planning, especially for family businesses and blended families. Without proper planning, a lack of transparency or improper handling of estate matters can leave your family vulnerable. Here’s what you need to know to ensure a smooth transition and protect your legacy:
Key Steps for Effective Estate Planning
Verify the Will: It’s crucial to have visibility into the will to understand its terms. Without seeing the will, it’s challenging to ensure that the distribution aligns with your wishes and meets legal requirements.
Understand Probate Requirements: Many people mistakenly believe that if their spouse inherits everything, probate can be skipped. This misconception is dangerous. Probate is often necessary to validate the will, transfer business shares, and settle any debts. Ignoring probate can lead to significant legal complications and disputes.
Confirm Asset Transfers: If the deceased held shares in a business or other companies, these assets must be officially transferred to the new owners. Without proper probate, these transfers may not be legally binding, creating potential legal and financial issues.
Address Potential Disputes: If the will is contested or if certain family members are excluded, legal disputes can arise. These disputes can be lengthy and costly, especially if the business is then sold without proper probate.
Intestate Succession Laws: If there’s no valid will or probate, intestate succession laws determine asset distribution, often prioritising biological children. This can result in a distribution that differs from the deceased’s intentions if not all family members are properly addressed.
Effective Estate Planning Strategies
To navigate these complexities and ensure a smooth transition, consider the following strategies:
Comprehensive Estate Plan: Work with an estate planner to create a detailed plan that considers all your beneficiaries and assets, including business interests.
Establish a Trust: A trust can help bypass probate for certain assets, ensuring they are distributed according to your wishes without legal delays.
Provide Clear Instructions: Include specific instructions in your will, ensuring your intentions are clear and legally enforceable.
Regular Reviews: Regularly review and update your estate plan to reflect any changes in your family situation or business circumstances.
How I Can Assist
As your estate planner and will writer, my goal is to ensure that every detail is meticulously handled:
Tailoring Your Plan: I will design an estate plan that addresses your unique family dynamics and business interests, ensuring that all aspects are considered. IHT is aligned correctly to ensure you are being the most tax efficient with your estate.
Guiding You Through Probate: I will provide clear guidance on the probate process, managing it effectively to ensure compliance with your wishes. I am a trusted partner of Kings Court Trust and together we undertake all the implications, legalities and necessities.
Offering Ongoing Support: I’m here to help you review and update your estate plan as needed, adapting it to reflect your evolving needs and goals.
Ignoring the probate process or assuming it’s unnecessary, especially in family business and blended family situations, can lead to serious complications. I understand these challenges and am passionate about getting it right. I’ll spend as much time as needed to ensure you’re comfortable with every detail. When the time comes, I’ll be there to manage probate and handle all matters with an understanding of your wishes, taking the stress and uncertainty away from your family.
Don’t let improper estate handling jeopardise your legacy. Let’s work together to create a plan that safeguards your future and protects your loved ones. TJ@Businessglu.co.uk
#EstatePlanning #BlendedFamilies #Probate #BusinessAssets #WillWriting #Trusts #FuturePlanning
Family Businesses 2024
Here are some facts and figures related to family businesses in the UK in 2024 and the impact of engagement with Business Improvement Consultants and Coaches:
1. Family Businesses in the UK
Fact: Family businesses make up 87.6% of all private sector businesses in the UK, which amounts to about 5 million family-run companies.Why teaming up with Coaches and Consultants is Important: With such a large portion of UK businesses being family-run, these companies play a vital role in the economy. Business improvement coaches help them professionalise and become more resilient in an increasingly competitive market.
2. Succession Planning Issues
Fact: Around 30% of family businesses successfully transition to the second generation, but only 12% make it to the third generation.Why: Succession planning is one of the biggest challenges for family firms. A business coach can improve these odds by helping family businesses prepare the next generation for leadership roles, creating succession roadmaps to ensure a smooth transition. Make them aware of their true wants and needs whilst supporting the team in being aligned to the vision of the business.
3. Growth and Expansion
Fact: Only 42% of family businesses report being able to scale successfully beyond their local markets. It is often a 'head down, bums up' ethic as it was in the beginning. This means businesses are missing out on opportunities. Why: Hiring a business improvement consultant helps tackle scalability challenges, offering strategies to break into national and international markets by implementing growth-focused processes and systems.
4. Professionalisation and Structure
Fact: Around 67% of family businesses struggle with formalising processes, often relying on informal management styles, this is ok short term but stagnates a business and holds its back from its true potential.Why: Business improvement consultants help implement professional structures such as formal reporting, standard operating procedures (SOPs), and clear financial planning, which can significantly enhance operational efficiency and growth potential.
5. Leadership Development
Fact: 58% of family businesses cite leadership issues as a primary barrier to growth and stability. They continue doing things the way 'They've always done it'. Those in the business haven't received any development or moved on in leadership styles.Why: Business coaches can significantly reduce this figure by providing leadership development and mentoring to ensure that family members in leadership roles are equipped to manage and grow the business effectively, understanding the business in its entirety kin an uncomplicated way.
6. Longevity of Family Businesses
Fact: On average, family businesses in the UK last about 24 years, compared to non-family businesses, which typically last around 12 years. This is heart-breaking and a legacy for the founders should continue with the same passion and belief as the day it started. Why: Although family businesses tend to last longer, the complexities of managing both family relationships and business operations can cause stagnation and often animosity. A coach can help ensure they adapt and grow, further increasing their longevity and success and professionalism to eliminate the tension in the family.
7. Employee Retention and Engagement
Fact: Family-owned businesses often boast higher employee loyalty, with a turnover rate 50% lower than non-family businesses.Why: Despite this advantage, hiring a coach can help implement strategies to engage employees better, creating productivity and satisfaction, and further reducing turnover. Family businesses tend to put people in positions they aren't equipped for purely through who they are. A coach can recognise strengths and weaknesses ensuring the team are working to their strengths and in a happy environment.
8. Impact of Digital Transformation
Fact: 44% of UK family businesses feel unprepared for digital transformation, which is becoming critical for survival in many industries. Often it started out with nothing and they've learned along the way. Being in the business tends to shut your attention to outside world and opportunities available, including progression.Why: Business improvement consultants help family businesses adopt digital tools, from automating operations to improving customer experience, getting them out of their antiquated ways they are set in, ensuring they remain competitive in the digital age.
9. Maintaining Family Values While Driving Change
Fact: One of the biggest challenges family businesses face is balancing the preservation of family values with the need to adapt to modern business practices.Why: Coaches are skilled at helping family businesses modernise without losing their core values. They work with families to make sure that business improvements align with the legacy and cultural ethos of the family, ensuring that changes strengthen, rather than dilute, the family’s influence and identity in the business.
10. Financial Management and Profitability
Fact: Family-run businesses may struggle with financial transparency and profitability, often due to informal practices and a lack of financial discipline or accounting knowledge.Why: A business improvement consultant helps instil better financial controls, reporting systems, and profitability-focused strategies. They can streamline financial management, improve cash flow, and create realistic financial forecasts, ensuring that the business is run efficiently and remains profitable in the long term. They take the time to explain things in an uncomplicated way and what is needed for the understanding of the business.
Business Glu was created because they care about helping family businesses succeed. They know from experience the challenges that come with running a family business, like handling family relationships, planning for the future, and making the business more professional. Business Glu understands how to balance keeping family values while helping the business grow. Their knowledge and approach have made a real difference for the family businesses they've worked with, helping them solve problems, improve leadership, and achieve lasting success.
Does your business need you or do you need the business?
Does the Business Need You, or Do You Need the Business?
As a business caretaker, one of my primary objectives is to provide business owners with the peace of mind that their business is in capable hands, allowing them the freedom to take a well-deserved holiday. It's a rewarding role, not just for the owners but for me as well. I get to build strong relationships with the team, gain deeper insights into the business, and implement new strategies and improvements that drive growth and efficiency.
However, a curious phenomenon often occurs. Despite the business running smoothly and improvements being made, many business owners find it incredibly challenging to detach. They end up jumping in with WhatsApp messages, emails, and calls, attempting to organise and manage things that are already under control.
The Unseen Dependency
This brings us to an essential question: Does the business need you, or do you need the business?
For many business owners, their venture is more than just a source of income; it's their passion, their identity, and sometimes, their entire world. The fear of losing control or missing out on important decisions can make it difficult for them to step back, even temporarily. This dependency can manifest in constant communication and an unwillingness to fully let go, even when they have trusted someone to manage things in their absence.
Trust the Process
It's crucial for business owners to recognise that stepping back can actually benefit their business in numerous ways:
Empowering the Team: Allowing the team to operate independently fosters a sense of responsibility and empowerment. It shows trust in their capabilities and encourages them to take ownership of their roles.
Innovation and Improvement: Fresh eyes can often spot areas for improvement that might be overlooked by those deeply embedded in daily operations. By stepping back, owners can facilitate an environment where new ideas and innovations can flourish.
Personal Well-being: Taking a genuine break is vital for mental and physical health. Owners return recharged, with new perspectives and energy that can drive the business forward.
Business Resilience: A business that can thrive without the owner's constant presence is a resilient business. It demonstrates that the systems and processes in place are robust, which is essential for long-term success and scalability.
Looking in the Mirror: If you find yourself unable to disconnect, it's time to reflect on why. Is it a lack of trust in your team? Fear of missing out? Or perhaps it's the comfort of being needed? Whatever the reason, acknowledging it is the first step toward change.
Here are some steps to help you let go:
Set Clear Boundaries: Before you leave, ensure that roles and responsibilities are clearly defined. Communicate your expectations and trust your team to handle things in your absence.
Limit Communication: Establish specific times for check-ins rather than being available 24/7. This reduces the urge to constantly monitor and micromanage.
Focus on the Benefits: Remind yourself of the benefits of taking a break—for both you and your business. Visualise coming back refreshed and with a fresh perspective.
Practice Letting Go: Start small by delegating tasks and gradually increasing the level of responsibility given to your team. This builds confidence on both sides.
In the end, your business needs you to be at your best, which means sometimes it needs you to step back. Trusting your team, embracing the opportunity for growth, and prioritising your well-being will not only benefit you but will also pave the way for a more robust and dynamic business.
The Illusion of "Doing It All": A Reality Check As someone who steps in to manage businesses while owners take a break,
I've observed a recurring theme: business owners often believe they do it all. This misconception can lead to poor decision-making, staff dissatisfaction, and unnecessary stress.
The Whirlwind Effect
Many business owners are caught in a whirlwind of responsibilities, feeling like they must oversee every detail to ensure success. This mindset can be both a blessing and a curse. While it demonstrates dedication, it also leads to:
Poor Decision-Making: The constant pressure and mental overload can cloud judgment, resulting in hasty or ill-considered decisions.
Frustration and Burnout: The relentless pace can lead to frustration and burnout, affecting the owner's well-being and productivity.
Staff Discontent: Frustration often spills over into interactions with staff, leading to strained relationships and a toxic work environment.
The Reality Check
It's essential for business owners to recognise that they aren't as indispensable as they think.
Skilled Teams: Many business owners have hired competent, skilled employees who are fully capable of handling tasks independently.
Established Systems: A well-run business should have systems and processes in place that ensure smooth operations, even in the owner's absence.
Innovation Through Delegation: Allowing team members to take the reins can lead to innovative solutions and improvements that might not surface under the owner's direct control.
The Impact of Owner Intervention
When owners constantly jump back into the fray, several negative consequences can arise:
Undermining Authority: Frequent intervention can undermine the authority of managers and team leaders, creating confusion and resentment.
Stifling Growth: Employees may feel disempowered and less inclined to take initiative if they believe the owner will always step in.
Negative Atmosphere: The owner’s frustration and sense of being put upon can create a tense and unproductive work environment.
Steps to Let Go and Thrive
To break this cycle, business owners need to adopt a new approach:
Trust Your Team: Trust is the foundation of any successful delegation. Believe in the capabilities of your team and give them the space to prove themselves.
Empower and Delegate: Clearly define roles and responsibilities. Empower your staff by delegating tasks and trusting them to execute effectively.
Improve Communication: Establish open lines of communication to ensure everyone is on the same page. Regular check-ins can help, but avoid micromanaging.
Take a Step Back: Give yourself permission to step back. Use your time away to recharge and gain new perspectives.
Business owners often carry the weight of the world on their shoulders, believing that they must be involved in every aspect to ensure success. However, this mindset can be detrimental to both the business and personal well-being. Recognising the strengths of your team, trusting in the systems you've built, and learning to step back can lead to better decision-making, happier staff, and a more resilient business.
Remember, your business doesn’t need you to do it all. It needs you to lead effectively, which sometimes means letting go and allowing others to shine. By doing so, you create a healthier work environment, creating innovation, and ultimately ensure the long-term success of your business. So, take that holiday with confidence, knowing your business is in good hands.
The Transformative Power of Surrounding Yourself with Good People and having good relationships in Business
The Transformative Power of Surrounding Yourself with Good People in Business
In the tumultuous journey of life and business, I've come learn that the company we keep plays a pivotal role in shaping our experiences and influencing our perspectives. I've had my fair share of encounters with individuals who were nothing short of toxic—arrogant, deceitful, and simply unpleasant. Unfortunately, the negativity of their mindset found a way to seep into my own thoughts, leaving me in a state of misery, lack of courage and confidence and believing this was how it was.
Reflecting on those times, I now understand the profound impact that surrounding yourself with good people can have on both personal happiness and professional success. During my transition period, as I consciously sought out and connected with new, positive individuals, I found myself in a place where optimism and authenticity felt almost surreal. Little did I know that this shift would mark the beginning of a journey towards genuine fulfilment.
Today, I can emphatically declare that life can indeed be good, and there are genuinely good people out there. I've cultivated a circle of friends who uplift, family members whom I've chosen for their positive influence, and clients and colleagues who value transparency and honesty as much as I do. The contrast between my previous experiences and my current reality serves as a testament to the profound difference that the right people can make in our life.
In the world of business, the importance of building good, honest relationships extends beyond external connections—it must include the team and employees who contribute to the success of your endeavours. Collaborating with individuals who share similar values creates a workplace culture that encourages trust, open communication, and genuine support.
Having good people within your team means creating an environment where each member feels valued and understood. It means creating a culture of collaboration rather than competition, where ideas can flow freely, and everyone's contributions are acknowledged. Honest relationships with employees build a foundation of trust that motivates them to give their best, leading to increased productivity and a positive work atmosphere.
As someone who has experienced the detrimental effects of negative influences, I can attest to the transformative power of positive relationships within a team. It's not just about achieving business goals; it's about having an environment where each member can grow both personally and professionally.
So, to anyone navigating the intricate map of personal, professional, and team relationships, I offer this advice: surround yourself with good people. Seek out those who inspire you, challenge you, and uplift you, not only in the external business world but within your own team as well and not forgetting your personal life. In doing so, you'll discover that not only does life become more enjoyable, but the possibilities for success in business are limitless when built on a foundation of trust, transparency, and genuine connection.
Whilst creating Business Glu I made it my mission to share my experiences with businesses, helping them navigate the challenges and pitfalls that are all too common in the business world. By inspiring from the top down and bottom up within a business, I create a positive environment where everyone feels valued. Through the elimination of common mistakes and the establishment of clear guidelines, employees gain a deeper understanding of their roles and their contribution to the broader vision. For the outer world, I support the businesses improve, adopt and work with better people, this may be new contacts, seeking out ideal clients, networking in the right rooms and recognising good opportunities.
It's all good.