The owner of the business was looking to retire and the remit was to make it attractive to potential investors and over a two-month period of support the following were implemented:
- Facilitated greater lines of communication across the business, which greatly improved morale.
- Established the pinch-points within the business and put forward suggested solutions including new software packages.
- Conducted full HR and Health & Safety audits to ensure compliance was to the correct standards.
- Introduced more rigorous processes for following up on projects quoted for.
Within six weeks the order book value increased by more than 50%, simply by contacting existing customers and asking for repeat orders.
